Contact US
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NaruPlus.com
Contact Us
Questions about a product, an order, or anything else — here's how to reach our team.
Email Support
We aim to respond within 24-48 business hours. During major sales events and holiday periods, response times may run slightly longer due to higher order volume.
Before You Write In
For faster answers, these pages cover most common questions:
- Shipping Policy — processing and delivery timelines
- Refund & Returns Policy — cancellations, returns, exchanges
- Privacy Policy — how we handle your information
What to Include in Your Message
To help us assist you quickly, please include:
- Your order number, if your question relates to a specific order
- The email address used at checkout
- A brief description of your question or issue, and photos if it involves a damaged or incorrect item
We currently offer support by email only. This helps us keep accurate written records of every request and ensures nothing gets lost.